Cookie Policy
Last updated: August 2026
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
This Cookie Policy explains how NEURA AI SOFTWARES ("we", "our", or "us") uses cookies and similar technologies on our website.
How We Use Cookies
We use cookies for the following purposes:
- Essential functionality: To enable core website features like navigation, secure access, and form submissions
- Analytics: To understand how visitors use our website and identify areas for improvement
- Marketing: To deliver relevant advertisements and measure campaign effectiveness
- Personalisation: To remember your preferences and provide a customised experience
Types of Cookies We Use
Essential Cookies
Always ActiveThese cookies are necessary for the website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| neura_cookie_consent | Stores your cookie preferences | 1 year | NEURA AI |
| neura_session | Maintains your session while browsing | Session | NEURA AI |
| neura_customer | Keeps you logged in to your account | Session | NEURA AI |
Analytics Cookies
OptionalThese cookies help us understand how visitors interact with our website by collecting anonymous information.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users | 2 years | Google Analytics |
| _ga_* | Maintains session state | 2 years | Google Analytics |
| _gid | Distinguishes users | 24 hours | Google Analytics |
Marketing Cookies
OptionalThese cookies are used to track visitors across websites to display relevant advertisements.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Facebook advertising tracking | 3 months | |
| _gcl_au | Google Ads conversion tracking | 3 months |
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalisation, such as remembering your preferences.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| neura_theme | Remembers your dark/light mode preference | 1 year | NEURA AI |
| neura_chat_shown | Tracks if welcome chat has been shown | Session | NEURA AI |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: Web analytics service (Privacy Policy)
- Google Maps: Embedded maps (Privacy Policy)
- Stripe: Payment processing (Privacy Policy)
Managing Your Cookie Preferences
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept All: Enable all cookies including analytics and marketing
- Reject: Only essential cookies will be used
- Manage: Choose which categories of cookies to enable
You can change your preferences at any time by clearing your browser's cookies and revisiting our site, or by contacting us directly.
Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Please note that disabling certain cookies may affect the functionality of our website.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post the updated policy on this page with a new "Last updated" date.
Contact Us
If you have any questions about our use of cookies, please contact us:
NEURA AI SOFTWARES